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Order was placed 4 weeks ago, but seem to have been stuck in Chicago for 3 weeks. Understand there will be delays during this time, but so long in one place?
Hi Eleanor We're sorry to hear that you haven't received your order. It looks like your order is not stuck in Chicago but has left the US via Chicago International Airport. Unfortunately, USPS can only provide updates once a package leaves the US to select countries. You should see an update as soon as it's with your local post office!